Terms of use
These terms are an agreement between you and VancouverDossier.com (“Vancouver Dossier”, “we”, “us”), the operator of https://vancouverdossier.com. By using the site or buying a report you accept them. If you do not agree, please do not use the site.
1. What Vancouver Dossier is
Vancouver Dossier gathers public records about properties in the City of Vancouver, British Columbia, matches them to a lot and explains them in plain language. It is a screening of public records. It is not a home inspection, survey, title search, appraisal, environmental assessment, or legal, financial, insurance or real-estate advice. Read the disclaimer.
2. Free pages and paid reports
Address, street and neighbourhood pages are free. Full reports are sold as: one report for one address ($20 CAD); a pack of 20 report credits ($100 CAD), each credit unlocking one address, with no expiry while the service operates; or one hour of unlimited reports ($60 CAD), starting at payment and subject to a fair-use limit of 150 reports. Applicable taxes are shown before you pay. Payment is taken once by card through Stripe; we never see or store your full card number. Unlocked reports stay available in your account and are emailed to you as a PDF.
The report reflects the records available on the date it was generated, shown on the report. Records change; we may refresh a report you bought, but we are not obliged to.
3. Your account
You sign in with a link sent to your email, or with Google. Keep access to your email secure; you are responsible for activity in your account. You must be at least 18 or the age of majority where you live to buy a report.
4. How you may use the site and reports
You may use the site and your reports for your own decision about a property, and share a report with people advising you on that decision, such as your realtor, lawyer, inspector, lender or family. You may not:
- copy, scrape, crawl, download in bulk, or use bots or automated tools to access the site or its data, except search engines indexing public pages under our robots.txt;
- resell, republish or redistribute reports or page content, or build a competing product or database from them;
- try to bypass payment, access limits or security, or reverse-engineer the site;
- use the site to harass anyone, to target a specific person, or for any unlawful purpose.
We may limit, suspend or close access that breaks these rules.
5. Data from third parties
The site uses public data from the City of Vancouver under the Open Government Licence – Vancouver, the Vancouver Police Department, the Vancouver School Board, TransLink and Google (Street View). These sources are not affiliated with Vancouver Dossier and do not endorse it. Their data is provided “as is”; we do not guarantee that it is complete, accurate or current. See data sources.
6. Our content
The site design, software, explanations, findings and the compilation of data are owned by VancouverDossier.com or its licensors and protected by copyright and other laws. Underlying public records remain subject to their own licences.
7. Refunds
Refunds are handled under our refund policy. Nothing in these terms limits rights you have under the BC Business Practices and Consumer Protection Act that cannot be waived.
8. Disclaimer of warranties
To the extent permitted by law, the site and reports are provided “as is” and “as available”, without warranties of any kind, including accuracy, fitness for a particular purpose or uninterrupted availability.
9. Limitation of liability
To the extent permitted by law, VancouverDossier.com is not liable for indirect, incidental, special or consequential losses, or for any loss arising from a decision to buy, sell, finance, insure or renovate a property. Our total liability for any claim relating to a report is limited to the amount you paid for that report. Some laws do not allow these limits; where they do not, they apply only to the extent allowed.
10. Changes
We may change these terms. The effective date above shows the current version. Changes do not affect reports already bought.
11. Governing law
These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. You and we agree to the courts of British Columbia, sitting in Vancouver, unless the law gives you the right to bring a claim elsewhere.
12. Contact
VancouverDossier.com, Toronto, Ontario, Canada. Email hello@vancouverdossier.com or use the contact form.